Listings and profiles
Moderation-sensitive entities should move through explicit lifecycle states such as draft, pending review, published, rejected, and archived. Rejections need a reason that can be surfaced operationally.
Moderation policy
Moderation should be explicit, reviewable, and consistent across listings, reviews, chats, and SEO pages.
ServiceLara moderation is built around clear statuses, documented reasons, role-based decisions, and the ability to explain why public visibility changed.
Reviews and user-generated trust signals
Reviews should be tied to real interactions whenever possible, support staff moderation, and show whether they represent verified hire outcomes or staff-imported content.
Editorial and SEO governance
Programmatic landing pages, FAQ content, and other indexable SEO assets must follow quality thresholds and should be removed, merged, or noindexed when they become thin or duplicative.